POSITION DESCRIPTION

Qualifications: A bachelor’s degree in a social or behavioral science or other related acceptable field with one to three years’ experience or training in social services. Experience working with children/youth and families with significant behavioral health needs. Ability to provide a strength-based, client-centered approach to service delivery.  

Skills & Knowledge Required:

• Ability to display effective communication
• Be approachable and engaging
• Ability to build teams that are cohesive and promote trust
• Display a knowledge of child-serving systems and local resources
• Ability to encourage youth and family voice and choice
• Be knowledgeable and sensitive to the culture of the youth and family and effectively convey that to team members
• Ability to empathize with families
• Focus on empowering children/youth and families
• Display strong organizational skills and be a self-starter
• Strong desire to help people
• Ability to promote active listening and to be flexible
• Ability to articulate the strengths of the youth and family to team members
• Celebrate and acknowledge differing points of view
• Manage potentially tense and/or uncomfortable situations and conversations
• Summarize key points
• Ability to brainstorm and evaluate ideas without judgment
• Promote and support the consensus of effective action plans
• Provide a continued focus on goal setting and goal attainment
• Provide regular check-ins with team members
• Monitor and support team members to complete assigned actions steps
• Knowledge of children and youth who have emotional and behavioral disorders
• Knowledge and experience with the juvenile justice, educational, and/or other child-serving systems
• Desire to help and support families, with strong customer service skills
• Commitment to system of care principles, cultural competency & effective team work
• Basic computer skills
• Excellent organizational, written, communication and problem-solving/creative thinking skills.
• Ability to travel, access to reliable transportation and current auto insurance required.
• Access to reliable home internet service required.

Duties & Responsibilities/Principal Activities:

• Responsible for ensuring all phases and activities of the Wraparound Process are done to high quality and fidelity – accountable to family team.
• Plan and facilitate the monthly Child and Family Team Meetings, in partnership with the family, natural supports, informal supports, and formal supports.
• In partnership with the FSS, provide face-to-face direct service to families in their home or community, as needed in implementing High Fidelity Wraparound
• Develop and coordinate Plan of Care and Crisis Plan with the family team.
• Provide outreach and engagement to families upon referral to the program by conducting initial phone contact and the intake process with the assistance of the Family Support Specialist (FSS)
• Complete required evaluations, including Child and Adolescent Needs and Strengths (CANS) assessment, Caregiver Strain assessment, and other national evaluation tools to develop a care plan
• In collaboration with the FSS, assist family in developing a list of supportive individuals they want to attend the Family Team Meetings
• Ensure that the wraparound process is family driven and youth guided, and that families experience ongoing participation in and ownership of their care plans
• In collaboration with FSS, ensure coordination of service delivery with family/youth.
• Provide linkage to community resources, clinical services, and natural supports related to the child/youth and family.
• Participate in team-based supervision meetings
• Collaborate with Youth Engagement Specialist to provide skills building for the child/youth.
• Maintain up-to-date documentation and other records for each youth/family.
• Through guidance of the SOCAT-N Community Engagement Specialist, build and maintain community relations, through education and advocacy and participating in external meetings such as the Community Action Board (CAB), Council on Children’s Mental Health (CCMH) meeting and other meetings related to children/youth and families
• Collaborate with program supervisor to train staff; provide field case consultation and support to new staff
• Participate and engage in the local SOCAT team
• Work with the SOCAT Community Engagement Staff to identify and engage with local community resources
• Attend and participate in local and statewide meetings/trainings
• Provide SOC 101, wraparound orientation and training, and other pertinent trainings to new staff and other community partners
• Ensure that we conform to CARF standards applicable to the services provided
• Must have a valid driver’s license and proof of current auto insurance
• Other duties and tasks as assigned

Qualifications: Valid driver’s license, proof of automobile insurance, and reliable transportation.  Training in proper crisis prevention initiatives and universal precautions required. CPRS by the State of Tennessee or ability to completer training and certification within 180- days of hire.

Skills & Knowledge Required:

• Ability to evaluate, monitor and support clients’ well-being and stability in various life domains
• Ability to act effectively in stressful situations.
• Ability to gather information to make informed recommendations and referrals to appropriate resources.
• Ability to help clients identify their strengths and needs.
• Ability to assist with the development, implementation and monitoring of individualized treatment goals.
• Ability to manage a complex caseload of high-need, chronically mentally ill clients.
• Ability to travel, access to reliable transportation and current auto insurance required.
• Access to reliable home internet service required.

Duties & Responsibilities/Principal Activities:

• Conduct weekly and as needed one on one Personal Support sessions with each assigned client.
• Assess the general need of assigned clients and conduct appropriate Groups which will support clients health and wellbeing.
• Provide on-call crisis support up to and including responding by phone, in person at the client’s home and/or in the community with supervision and community-based provider support.
• Complete required documentation within established timeframes.
• Instill hope in the clients about their future by communicating with confidence and reassurance.
• Meet and engage with client’s by communicating compassion, support, respect, and enthusiasm for them and your role as a support and advocate.
• Collaborate with the Treatment Team to determine specific roles and responsibilities that are needed by the client.
• Participate in regular team meetings and case reviews.
• Present case updates including progress and barriers during Case Reviews and be willing to contribute feedback and direction to other team members.
• Assist as needed in implementing the individualized plan of care for each case.
• Respond to crisis in a prompt, effective and collaborative manner.
• Assist in creating and implementing interventions and strategies to address the client vocational issues.
• Assist the clinical team in creating and implement specific, realistic, and strength based behavioral modification interventions to address client’s behaviors and needs.
• Assist the clinical team in creating and implementing interventions and strategies to address the client’s substance abuse issues.
• Assist the clinical team in creating and implementing interventions that build positive affect between the client and natural supports.
• Assist in arranging a continuing care plan with the client including professional and nonprofessional supports that meets their ongoing needs.
• Meet with newly referred clients at MTMHI prior to discharge to establish rapport and trust.
• Provide Transportation for clients to and from community-based services.
• Provide advocacy and support for clients by participating in community-based service appointments
• Authorized agent for an assigned Agency Credit Card to be used for program related expenses.

• Responsible for completing an itemized monthly expense report for all Agency Credit Card purchases.
• Comply with all TNV Policies and Procedures.
• Comply with Federal Confidentiality Law to protect the rights of the clients.
• All other duties as appropriate and as needed for the success of assigned clients not specifically denoted within this Job description.

Qualifications:  Minimum of Bachelor’s degree in Business, Engineering, or equivalent professional level experience. Minimum 5+ years of experience in project management, facilities maintenance, or equivalent related functions. Non-Profit organization work-history preferred.

Skills & Knowledge Required:

• Knowledge of licensure and other environmental regulations
• Knowledge of general maintenance methods, operating requirements, and safety precautions related to facilities management.
• Must be well-organized and attentive to detail.
• Strong relationship building with internal team members and external community partners/contractors.
• Ability to effectively communicate to various internal and external audiences both in person, and through various electronic media.
• Commitment to system of care principles, cultural competency & effective teamwork.
• Excellent problem-solving/creative thinking skills.
• Basic computer and writing skills.
• Ability to travel, access to reliable transportation and current auto insurance required.
• Access to reliable home internet service required.

Duties & Responsibilities/Principal Activities:

• Establishes quantitative and qualitative metrics, guidelines, and standards by which the agency’s efficiency and effectiveness can be evaluated.
• Identifies opportunities for improvement.
• Works closely with COO and HR Director to implement policies and procedures that will improve day-to-day operations.
• Ensures work environments are adequate and safe.
• Performs routine maintenance on facilities and making repairs as needed.
• Creates reports on maintenance repairs, safety, and other occurrences for supervisors, and other relevant staff.
• Improves customer service and satisfaction through policy and procedural changes.
• Assists with coordination and integration of efforts among operations, technology, and residential facilities to produce smoother workflow and more cost-effective business processes.
• Projects a positive image of the organization to employees, customers, industry, and community.
• Ensure that the facilities are fully operational with all utilities functioning properly according to licensure standards.
• Collaborates with Leadership on budgeting for facilities’ needs.
• Ensure facilities are prepared for changing weather conditions as needed.
• Ensures proper security measures for facilities are implemented, as needed.
• Schedule and supervise maintenance repair work.
• Assist with checking installation and servicing building equipment.
• Collaborate with COO to ensure compliance with state and federal regulations and assist with energy management.
• Productive back up support for security of buildings and grounds
• Serves as the Safety Officer for the organization.
• In collaboration with COO, maintain ongoing communication with contractors, clients, and team.
• Ensure that we conform to CARF standards applicable to the services provided.
• Other duties and/or tasks as assigned.

Qualifications: Bachelor’s degree in early childhood education or related field including child development, special education, or developmental psychology, with a minimum of three (3) years experience in field. Prior classroom experience or work history within child serving system preferred. One (1) or more years of providing coaching or mentorship to early childhood providers strongly preferred. Ability for local travel required.

Summary: The primary role of the Classroom Consultant is to provide services that build the capacity of the adults working with children to support and sustain healthy social and emotional development, prevent challenging behaviors and provide appropriate supports which effectively promote resilience of young children.

Skills & Knowledge Required:
• Knowledge of best practices in early childhood education, child care services, promotion of social-emotional development in young children, and collaboration with families
• Knowledge and experience implementing the Pyramid Model framework or other evidence-informed social- emotional frameworks
• Knowledge of early childhood mental health issues, child development, mental health delivery systems at the local and state levels, developmentally appropriate practice from infancy through school age, Early Intervention, accountability, community organizations, and systems building
• Ability to form strong relationships with child care providers, directors, and caregivers from a variety of diverse backgrounds
• Proficiency in basic computer applications, (i.e. Microsoft Office Suite, Google applications, Microsoft Outlook) and related technology
• Experience facilitating professional development trainings and knowledge of adult learning theories
• Commitment to system of care principles, cultural competency & effective teamwork
• Demonstrated ability to work independently and within a team
• Experience with data collection and analysis
• Excellent organizational, communication, writing, and problem-solving/creative thinking skills
• Access to reliable internet, transportation, auto-insurance, and ability to travel locally

Duties & Responsibilities/Principal Activities:
• Provide Child-centered, classroom, and programmatic consultation supports for adults supporting children birth to eight years associated with childcare, Head Start, pre-K and other child serving systems
• Develop written support plans using a team approach to build adult capacity to utilize strengths-based, relationship-focused support strategies that promote optimal social emotional development
• Assist in the collection of pre/post service assessments and satisfaction surveys from service recipients
• Facilitate professional development trainings in Pyramid Model and related topics for early educators, professionals, and parents/caregivers
• Support Pyramid Model and related social emotional best practices at the individual child,
classroom, and program level through coaching, training, data collection, and consultation • Adhere to all federal, state, and agency policies related to documentation, productivity, training requirements, program guidelines, and confidentiality
• Participate in individual supervision, reflective supervision groups, agency staff meetings, and trainings
• Participate in networking and community outreach activities as assigned
• Submit timely and accurate documentation of services, time sheets, and other required paperwork
• Ensure that we conform to CARF standards applicable to the services provided.
• Pursue endorsement through the Association of Infant Mental Health in TN
• Other duties and/or tasks as assigned

Qualifications: Master’s in Social Work, Psychology, Education, or related field is preferred with experience working with mental health, disabilities, or special populations preferred. At least 5 years of experience in working with parents/caregivers of children/youth, volunteers, state and local agencies, and task forces or other community groups and in parent training, consultation, and support. Three years of experience in supervisory role preferred. Experience in networking with other agencies, organizations, and coalitions.

Skills & Knowledge Required:

• Excellent collaboration, customer service, supervisory, management and leadership skills.
• Knowledge of the service area and of resources for children with mental health issues.
• Knowledge and personal experience with children who have behavioral disorders.
• Knowledge and experience with the juvenile justice, educational, and other child-serving systems.
• Desire to help and support parents of children with SED, with strong customer service skills.
• Commitment to system of care principles, cultural competency & effective teamwork.
• Excellent communication, organizational, problem-solving/creative thinking skills.
• Excellent written, computer, communication, and problem-solving/creative thinking skills.
• Established support system and access to resources.
• Ability to travel locally and out of state.
• Access to reliable transportation and current auto insurance required.
• Ability to provide services in-home and in community settings.
• Access to reliable home internet service required.

Duties & Responsibilities/Principal Activities:

• Oversee, coordinate, and implement all activities related to planning, coordinating, and implementing support of families and children in programming in East and Northeast TN region for the Survivor Connection (SC) and FSP in Courts (FSPJC) and Statewide Family Support Network (SFSN) Programs.
• Responsible for ensuring all phases of program implementation are done to high quality and fidelity.
• Provide direct supervision of the Family Support Specialists and Care Coordinators and daily program operations as assigned.
• Coordinate assignment of families to the Family Support Providers and Care Coordinators.
• Assist and support Program Manager(s) in developing skills in working with diverse families and in promoting positive interactions for their teams.
• Facilitate individual and team-based supervision meetings as assigned.
• Monitor and manage assigned program budgets with input from CFO.
• Ensure that informational materials are strategically represented at various conferences and health and information fairs across the state.
• Provide technical assistance to ensure development of family leaders and family support groups across the state, including active recruitment and training of facilitators and on-going consultation.
• Participate in policy making and advisory groups to support parents/caregivers and to facilitate collaboration between professionals and parents/caregivers.
• Actively advocate for best practice and system of care principles for children and families in a variety of settings (i.e. mental health planning councils, coalitions, court, and school meetings).
• Encourage and support the coordination of services for children, youth, young adults, and adults with SED and their families.
• Ensures that all data and reports are properly managed and documented.
• Collaborate with the VP of Programs and Chief Operations Officer on program scope of services, implementation, and sustainability.
• Ensure that TNV conforms to CARF standards applicable to the services provided.
• Actively seek and secure grants from diverse funding streams.
• Maintain and build trusted relationships with clients, partners, and stakeholders,
• Projects a positive image of the organization to employees, customers, industry, and community.
• Perform other related duties as assigned.

Qualifications:

Minimum of high school diploma- Certified Family Support Specialist (CFSS) preferred. Parent/caregiver or legal guardian of child with mental health diagnosis required.  Knowledgeable of children’s mental health issues and in navigating child-serving systems. Non-profit organization experience and work history within child serving systems preferred, including but not exclusive of juvenile justice, protective services, or other child serving systems.

Skills & Knowledge Required:

• Knowledge of the service area and of resources for children with mental health issues.
• Knowledge and personal experience with children who have behavioral disorders.
• Knowledge and experience with the juvenile justice, educational, and other child-serving systems.
• Desire to help and support parents of children with SED, with strong customer service skills.
• Commitment to system of care principles, cultural competency & effective teamwork.
• Excellent communication, organizational, problem-solving/creative thinking skills.
• Established support system and access to resources.
• Basic computer and writing skills.
• Ability to travel, access to reliable transportation and current auto insurance required.
• Access to reliable home internet service required.

Duties & Responsibilities/Principal Activities:

• Assists the family in navigating various child-serving systems and in connecting with resources.
• Assists the family in navigating the juvenile justice and court system, IEP meetings, CFTM meetings, and other client centered meetings as needed.
• Assists assigned families in securing both formal & informal supports to meet the family’s needs.
• Assists families/caregivers to develop attainable goals that help the child function better in the home, school, and community through promoting and modeling system of care.
• Ensures that required paperwork is completed as instructed in the assigned time frame.
• Completes and disseminates service plan to client and family.
• Schedule meetings and provides client with date, time & location.
• Partners with family in identifying and overcoming barriers/service gaps.
• Monitors the progress of the Treatment Plan as the primary contact person for completion of tasks.
• Models and teaches effective advocacy skills, provides caregiver active support and regular visits.
• Ensure that TNV conforms to CARF standards and requirements.
• Other duties and/or tasks as assigned.

Qualifications: Minimum of high school diploma – Certified Family Support Specialist (CFSS) preferred, or eligible to obtain Tennessee Family Support Specialist Certification (CFSS). Family member or caregiver of child with mental health diagnosis. Personal experience with children’s mental health issues and in navigating child-serving systems. Non-profit organization experience and work history within child serving systems preferred.

Skills & Knowledge Required:

• Knowledge of the service area and of resources for children with mental health issues.
• Knowledge and personal experience with children who have behavioral disorders.
• Knowledge and experience with the juvenile justice, educational, and other child-serving systems.
• Desire to help and support parents of children with SED, with strong customer service skills.
• Commitment to system of care principles, cultural competency & effective team work.
• Excellent communication, organizational, problem-solving/creative thinking skills.
• Established support system and access to resources.
• Basic computer and writing skills.
• Ability to travel, access to reliable transportation and current auto insurance required.
• Access to reliable home internet service required. 

Duties & Responsibilities/Principal Activities:

• Assists the family in navigating various child-serving systems and in connecting with resources.
• Provide face-to-face direct services to youth and/or their families in their home or community, on a weekly basis.
• Assists the Care Coordinator in engaging families to secure formal, informal, and natural supports to meet the family’s needs.
• Assists families/caregivers to develop skills that help the child function better in the home, school and community through promoting and modeling system of care.
• Partners with the Care Coordinator in the monthly Child and Family Team Meetings (CFTM), ensuring family voice and choice, youth voice.
• Monitors the progress of the Plan of Care for successes or barriers toward completion of tasks.
• Assists the family in securing medication management, psychological/psychiatric evaluations, IEP/504 meetings, etc if needed.
• Models and teaches effective advocacy skills, provides caregiver active support and regular visits.
• Attend and participate in local and statewide meetings and
• Participate and engage in the local SOCAT team
• Work with the SOCAT-N Community Engagement staff to identify and engage with local community
• Participate in team-based supervision
• Ensure client information is secured consistent with HIPAA requirements.
• Ensure that we conform to CARF standards applicable to the services provided.
• Other duties and/or tasks as assigned.

Qualifications: Minimum of high school diploma – bachelor’s degree preferred. Family member or caregiver of child with mental health diagnosis. Personal experience with children’s mental health issues and in navigating child-serving systems. Non-profit organization experience and work history within child serving systems preferred.

Skills & Knowledge Required:

• Knowledge of the service area and of resources for children with mental health issues.
• Knowledge and personal experience with children who have behavioral disorders.
• Knowledge and experience with the juvenile justice, educational, and other child-serving systems.
• Desire to help and support parents of children with SED, with strong customer service skills.
• Commitment to system of care principles, cultural competency & effective team work.
• Excellent communication, organizational, problem-solving/creative thinking skills.
• Established support system and access to resources.
• Basic computer and writing skills.
• Ability to travel, access to reliable transportation and current auto insurance required.
• Ability to meet with the family in-home and in the community.
• Access to reliable home internet service required.

Duties & Responsibilities/Principal Activities:

• Assists the family in navigating various child-serving systems and in connecting with resources.
• Assists assigned families in securing both formal & informal supports to meet the family’s needs.
• Assists families/caregivers to develop attainable goals that help the child function better in the home, school and community through promoting and modeling system of care.
• Facilitates Child and Family Team (CFT) meetings:
  • Develops agenda with caregiver; lead the meeting if caregiver not willing/ready to do so.
  • Arranges for time and place of meeting.
  • Ensures that CFT and other required paperwork are completed as instructed.
  • Completes and disseminates service plan to team members with their tasks highlighted.
  • Schedules subsequent CFT meetings and provides members with date, time & location.
  • Partners with family/CFT members in identifying and overcoming barriers/service gaps.
• Monitors the progress of the Service Plan as the primary contact person for completion of tasks.
• Assists the family in securing medication management, psychological/psychiatric evaluations if needed.
• Assists Youth and Family Therapist in completing Strengths-Based Assessment and flex fund requests.
• Models and teaches effective advocacy skills, provides caregiver active support and regular visits.
• Ensure that we conform to CARF standards applicable to the services provided.
• Other duties and/or tasks as assigned.

Qualifications: Master’s Degree in social science or closely related field with two (2) or more years of work experience in the field. Licensure preferred. Preference given to parents/caregivers or family members of child with SED. Non-profit organization experience and work history within child serving systems also strongly preferred. 

Skills & Knowledge Required:

• Knowledge of the developmental, mental, emotional, relational, and social needs of children.
• Knowledge of and experience working with children who have mental health and/or behavioral challenges.
• Knowledge and experience with the juvenile justice, educational, and other child-serving systems.
• Experience in developing strength-based treatment and/or behavior plans and in skill building with families.
• Proven commitment to system of care principles and to working effectively as a part of a team.
• Excellent organizational, written, communication and problem-solving/creative thinking skills.
• Excellent collaboration, customer service, and leadership skills.
• Demonstrated ability to work independently and efficiently.
• Ability to travel, access to reliable transportation and current auto insurance required.
• Access to reliable home internet service required.

Duties & Responsibilities/Principal Activities:

• Provides in-home therapy and school-based behavioral supports to children/youth and their caregivers and educational staff working with children and youth.
• Provides formal parenting skills training to caregivers.
• Participates in Child and Family Team meetings to ensure treatment and service planning with youth and caregivers and reports on progress/needs and provides reports as requested by the contractor.
• Provides intensive, in-home therapeutic skill building with the individual child and entire family.
• Available by cell phone 24/7 for behavioral crises.
• Completes Strengths-Based Assessments and Individual Service Plan with the family and Family Support Provider
• Works with Family Support Provider and family to identify and rectify immediate service gaps.
• Develops Safety Plan with family, distributes to key stakeholders, and enters into the database.
• Works as a team with the Family Support Provider to ensure coordinated service delivery.
• Collaborates with the Family Support Provider on the discharge and transition plan and conducts follow-up interviews at 1 month, 3 months, and 6 month intervals following discharge.
• Provides “booster sessions” with child/family at any of the follow-up interviews if necessary.
• Ensure that we conform to CARF standards applicable to the services provided.
• Other duties and/or tasks as assigned.

Qualifications:  Bachelor’s degree in social service or related field preferred.  Personal experience with children’s and adults emotional and behavioral health issues and in navigating child-serving systems and other community services preferred. Non-profit organization experience and work history within child serving systems preferred.

Skills & Knowledge Required:

• Knowledge of the developmental, mental, emotional, relational, and social needs of children, youth, and young adults.
• Ability to effectively communicate to various internal and external audiences both in person, and through various electronic media.
• Strong organization skills
• Desire to help and support individuals, parents of youth and adolescents with strong customer service skills.
• Commitment to system of care principles, cultural competency & effective teamwork.
• Excellent oral and written communication and problem-solving/creative thinking skills.
• Basic computer and interactive technology skills.

Duties & Responsibilities/Principal Activities:

• Work closely with the Clinical Director, VP of Programs and Clinical Providers to accomplish program goals and objectives.
• Knowledge of the service area and of TNV clinical resources for youth, families, and adults.
• Facilitate each client’s progress through the complete intake process, referral to program engagement.
• Gather all information for Behavioral Health Safety Net (BHSN) and enter into EHR as well as State Portal to manage BSHN admissions.
• Provide monthly care coordination for those enrolled in BHSN Program for the purpose of linking to clinically indicated services or to benefits that would provide an alternative payer source for services. Services can be:
  • Completing related documentation to identify the needs of the individual.
  • Monitoring and follow-up activities for care
  • Monitoring progress toward treatment plan and engagement in services
  • Monitoring and assisting with follow-up for therapy, medication management, pharmacy assistance, lab-work and community engagement.
• Ensure youth and families/natural support, where appropriate, are engaged in all aspects of the Intake process or BHSN program as appropriate.
• Facilitate internal referrals and manage special request of outpatient service recipients by reviewing staffing availability in other TNV programs.
• Manage scheduling for all clinical services for service providers, including therapy, psychiatry, and intake services and adjust need to accommodate service recipients and service provider using Microsoft Office and electronic health record software.
• Manage the scheduling phone line and be available during business hours to take calls pertaining to scheduling and medical records.
• Follow-up with clients following clinical intake appointment to ensure satisfaction and that the intake process has been completed.
• Act as a communication liaison between outpatient service providers and Clinical Director to ensure cases are effectively coordinated and successfully completed.
• Enter all service recipient information in EHR system, scan all new service recipient medical records into EHR system and ensure accuracy of patient information, demographics, insurance and any additional information.
• Verify insurance information through use of TN Anytime, Availity, UHC Portal and other provider portals as necessary and input into EHR.
• Verify and confirm copay information and coinsurance information for all commercial insurances and enter into EHR.
• Follow up with referrals for TN Voices within 24 business hours of receipt of referral.
• Communicate with referrals about initial paperwork and obtain all necessary releases of information for clients to begin services with TN Voices and scan that paperwork into the EHR.
• Work with Clinical Director to receive referrals for medical records and provide appropriate follow-up with referrals to send out required paperwork.
• Demonstrate enthusiasm for all services of TNV and be fully knowledgeable about the regions where services are provided, and benefits of TNV services.
• Adhere to establish Security/Confidentiality and HIPAA guidelines while handling all protect service recipient information.
• Ensure compliance with HIPAA regulations through the intake process.
• Ensure that we conform to CARF standards applicable to the services provided.
• Other duties and/or tasks as assigned.

Qualifications: Residential Specialists must be able to demonstrate a means of Reliable transportation to and from work. Training in proper crisis prevention initiatives and universal precautions required. A minimum of a high school diploma with 1 year of qualifying experience working with individuals with mental illness or developmental disabilities or certification as a Medical Assistant or CNA/CNT.  The Residential Specialist is expected to perform all job responsibilities in alignment with the mission and core values of TNV and comply with all TNV policies and procedures, OSHA, CMS, HIPPA, local, state, and federal, regulations. Bending and lifting to assist clients with ADL’s may also be a regular duty.

Skills & Knowledge Required:

• Ability to evaluate, monitor and support clients’ well-being and stability in various life domains
• Ability to act effectively in stressful situations.
• Ability to manage a complex caseload of high-need, chronically mentally ill clients.
• Ability to document shift events and communicate effectively with Management.
• Familiarity with Medication Administration Record (MAR) processes.
• Knowledge of Universal Precautions, First Aid and CPR.

Duties & Responsibilities/Principal Activities:

• Provide support and assistance to residents in a variety of areas and skills (domestic, personal hygiene, work, social and recreational skills and self-help skills.
• Responsible for prompting and assisting residents with Activities of Daily Living (ADL’s). This may include bathing, grooming and toileting assistance as well as cleaning, chores, and other daily activities of independent living.
• Observe and report changes to residents’ health and behaviors.
• Actively participate in resident’s activities including outings and groups.
• Complete required ECR documentation within established timeframes; Incident reports, Shift Notes, etc.
• Provide client Medication Assistance as noted within the Medication Assistance Record (MAR) and document appropriately in the MAR. Any medication questions or concerns should be addressed immediately with the Program Manager and/or Program Director.
• Report all maintenance related issues to the House Manager and Program Director.
• Support and enable good relations with residents by communicating respectfully at all times.
• Responsibilities for upkeep and operations of the home, including but not limited to: meal preparation and cooking, cleaning, laundry, etc.
• Ensure that the home is clean and tidy at all times in accordance with standards established by the House Manager and Program Director.
• Maintain high standards of personal accountability by being a role model for residents in dress and behavior at all times.
• Respond to crisis needs of residents in a prompt, effective and collaborative manner.
• Timely reporting to beginning of each assigned shift.
• Participate in a shift summary/transition meeting at the beginning and end of each shift.
• Collaborate with management and treatment professionals on implementing interventions and strategies to address the client behaviors.
• Comply with all TNV Policies and Procedures.
• Comply with Federal Confidentiality Law to protect the rights of the residents.
• All other duties as appropriate and as needed for the success of assigned clients not specifically denoted within this Job description.

Qualifications: Residential Specialists must be able to demonstrate a means of Reliable transportation to and from work. Training in proper crisis prevention initiatives and universal precautions required. A minimum of a high school diploma with 1 year of qualifying experience working with individuals with mental illness or developmental disabilities or certification as a Medical Assistant or CNA/CNT.  The Residential Specialist is expected to perform all job responsibilities in alignment with the mission and core values of TNV and comply with all TNV policies and procedures, OSHA, CMS, HIPPA, local, state, and federal, regulations. Bending and lifting to assist clients with ADL’s may also be a regular duty.

Skills & Knowledge Required:

• Ability to evaluate, monitor and support clients’ well-being and stability in various life domains
• Ability to act effectively in stressful situations.
• Ability to manage a complex caseload of high-need, chronically mentally ill clients.
• Ability to document shift events and communicate effectively with Management.
• Familiarity with Medication Administration Record (MAR) processes.
• Knowledge of Universal Precautions, First Aid and CPR.

Duties & Responsibilities/Principal Activities:

• Provide support and assistance to residents in a variety of areas and skills (domestic, personal hygiene, work, social and recreational skills and self-help skills.
• Responsible for prompting and assisting residents with Activities of Daily Living (ADL’s). This may include bathing, grooming and toileting assistance as well as cleaning, chores, and other daily activities of independent living.
• Observe and report changes to residents’ health and behaviors.
• Actively participate in resident’s activities including outings and groups.
• Complete required ECR documentation within established timeframes; Incident reports, Shift Notes, etc.
• Provide client Medication Assistance as noted within the Medication Assistance Record (MAR) and document appropriately in the MAR. Any medication questions or concerns should be addressed immediately with the Program Manager and/or Program Director.
• Report all maintenance related issues to the House Manager and Program Director.
• Support and enable good relations with residents by communicating respectfully at all times.
• Responsibilities for upkeep and operations of the home, including but not limited to: meal preparation and cooking, cleaning, laundry, etc.
• Ensure that the home is clean and tidy at all times in accordance with standards established by the House Manager and Program Director.
• Maintain high standards of personal accountability by being a role model for residents in dress and behavior at all times.
• Respond to crisis needs of residents in a prompt, effective and collaborative manner.
• Timely reporting to beginning of each assigned shift.
• Participate in a shift summary/transition meeting at the beginning and end of each shift.
• Collaborate with management and treatment professionals on implementing interventions and strategies to address the client behaviors.
• Comply with all TNV Policies and Procedures.
• Comply with Federal Confidentiality Law to protect the rights of the residents.
• All other duties as appropriate and as needed for the success of assigned clients not specifically denoted within this Job description.

Qualifications: Master’s Degree in Counseling, Psychology, Social Work or closely related field is required. Preference given to parents/caregivers or family members of children with SED. Non-profit organization experience and work history within child serving systems also strongly preferred.

Skills & Knowledge Preferred:

• Knowledge of and/or experience working with children’s mental, emotional and social development and well-being.
• Knowledge of and/or experience working with children/families and teachers/staff in an educational setting.
• Knowledge of how to develop family-driven and strength-based treatment/behavior plans with families.
• Knowledge of system of care/wraparound principles/practices.
• Knowledge of Trauma-informed practices/approach.
• Experience facilitating support groups and training parents and professional staff/teachers.
• Excellent organizational, written, communication and problem-solving/creative thinking skills.
• Excellent collaboration, customer service, and leadership skills.
• Ability to travel, access to reliable transportation and current auto insurance required.
• Ability to provide services in community settings.
• Access to reliable home internet service required.

Duties & Responsibilities/Principal Activities:

• Partner with teachers/administration to seamlessly integrate trauma informed practices/mental health awareness into existing education systems.
• Provide training to teachers staff and parents about Building Strong Brains/ACES, Trauma and Co-Occurring Disorders and Understanding the link between Adolescent Trauma and Substance abuse
• Identify students/parents and teachers/staff currently experiencing or at-risk of experiencing trauma related stress symptoms.
• Completes Strengths-Based Assessments (CANS, ACES, CBITS).
• Provide group, family and individual counseling intervention for students/families.
• Facilitate regular/recurring trauma screenings, trauma informed mental health assessments and group/individual interventions (TF-CBT).
• Facilitate parent and teacher/staff trainings such as Promoting Healthy and Successful Students, Youth Mental Health and First aid and Nurturing Parenting.
• Facilitate Child Trauma Toolkit training for teachers/staff and ensure pre/post tests are completed.
• Present/teach MindUp curriculum to help students improve coping skills and decrease anxiety.
• Assist teachers/administrative staff in creating and implementing trauma-informed practices.
• Facilitate satisfaction survey completion process to review progress and measure outcomes of improving early identification and intervention of trauma related stress symptoms in students and teachers.
• Consult and collaborate with teachers/parents regarding students’ needs identified in IEPs to ensure appropriate accommodations are identified/implemented.
• Consult and collaborate with teachers/parents regarding behavioral/learning plans.
• Document individual and group counseling sessions in EHR as well as all other required assessments, training and outcome measurement tools.
• Ensure client information is secured consistent with HIPAA requirements.
• Other duties and/or tasks as assigned.

Qualifications: Master’s Degree in Counseling, Psychology, Social Work or closely related field is required. Preference given to parents/caregivers or family members of children with SED. Non-profit organization experience and work history within child serving systems also strongly preferred.

Skills & Knowledge Preferred:

• Knowledge of and/or experience working with children’s mental, emotional and social development and well-being.
• Knowledge of and/or experience working with children/families and teachers/staff in an educational setting.
• Knowledge of how to develop family-driven and strength-based treatment/behavior plans with families.
• Knowledge of system of care/wraparound principles/practices.
• Knowledge of Trauma-informed practices/approach.
• Experience facilitating support groups and training parents and professional staff/teachers.
• Excellent organizational, written, communication and problem-solving/creative thinking skills.
• Excellent collaboration, customer service, and leadership skills.
• Ability to travel, access to reliable transportation and current auto insurance required.
• Ability to provide services in community settings.
• Access to reliable home internet service required.

Duties & Responsibilities/Principal Activities:

• Partner with teachers/administration to seamlessly integrate trauma informed practices/mental health awareness into existing education systems.
• Provide training to teachers staff and parents about Building Strong Brains/ACES, Trauma and Co-Occurring Disorders and Understanding the link between Adolescent Trauma and Substance abuse
• Identify students/parents and teachers/staff currently experiencing or at-risk of experiencing trauma related stress symptoms.
• Completes Strengths-Based Assessments (CANS, ACES, CBITS).
• Provide group, family and individual counseling intervention for students/families.
• Facilitate regular/recurring trauma screenings, trauma informed mental health assessments and group/individual interventions (TF-CBT).
• Facilitate parent and teacher/staff trainings such as Promoting Healthy and Successful Students, Youth Mental Health and First aid and Nurturing Parenting.
• Facilitate Child Trauma Toolkit training for teachers/staff and ensure pre/post tests are completed.
• Present/teach MindUp curriculum to help students improve coping skills and decrease anxiety.
• Assist teachers/administrative staff in creating and implementing trauma-informed practices.
• Facilitate satisfaction survey completion process to review progress and measure outcomes of improving early identification and intervention of trauma related stress symptoms in students and teachers.
• Consult and collaborate with teachers/parents regarding students’ needs identified in IEPs to ensure appropriate accommodations are identified/implemented.
• Consult and collaborate with teachers/parents regarding behavioral/learning plans.
• Document individual and group counseling sessions in EHR as well as all other required assessments, training and outcome measurement tools.
• Ensure client information is secured consistent with HIPAA requirements.
• Other duties and/or tasks as assigned.

Qualifications: Master’s Degree in Counseling, Psychology, Social Work or closely related field is required. Preference given to parents/caregivers or family members of children with SED. Non-profit organization experience and work history within child serving systems also strongly preferred.

Skills & Knowledge Preferred:

• Knowledge of and/or experience working with children’s mental, emotional and social development and well-being.
• Knowledge of and/or experience working with children/families and teachers/staff in an educational setting.
• Knowledge of how to develop family-driven and strength-based treatment/behavior plans with families.
• Knowledge of system of care/wraparound principles/practices.
• Knowledge of Trauma-informed practices/approach.
• Experience facilitating support groups and training parents and professional staff/teachers.
• Excellent organizational, written, communication and problem-solving/creative thinking skills.
• Excellent collaboration, customer service, and leadership skills.
• Ability to travel, access to reliable transportation and current auto insurance required.
• Ability to provide services in community settings.
• Access to reliable home internet service required.

Duties & Responsibilities/Principal Activities:

• Partner with teachers/administration to seamlessly integrate trauma informed practices/mental health awareness into existing education systems.
• Provide training to teachers staff and parents about Building Strong Brains/ACES, Trauma and Co-Occurring Disorders and Understanding the link between Adolescent Trauma and Substance abuse
• Identify students/parents and teachers/staff currently experiencing or at-risk of experiencing trauma related stress symptoms.
• Completes Strengths-Based Assessments (CANS, ACES, CBITS).
• Provide group, family and individual counseling intervention for students/families.
• Facilitate regular/recurring trauma screenings, trauma informed mental health assessments and group/individual interventions (TF-CBT).
• Facilitate parent and teacher/staff trainings such as Promoting Healthy and Successful Students, Youth Mental Health and First aid and Nurturing Parenting.
• Facilitate Child Trauma Toolkit training for teachers/staff and ensure pre/post tests are completed.
• Present/teach MindUp curriculum to help students improve coping skills and decrease anxiety.
• Assist teachers/administrative staff in creating and implementing trauma-informed practices.
• Facilitate satisfaction survey completion process to review progress and measure outcomes of improving early identification and intervention of trauma related stress symptoms in students and teachers.
• Consult and collaborate with teachers/parents regarding students’ needs identified in IEPs to ensure appropriate accommodations are identified/implemented.
• Consult and collaborate with teachers/parents regarding behavioral/learning plans.
• Document individual and group counseling sessions in EHR as well as all other required assessments, training and outcome measurement tools.
• Ensure client information is secured consistent with HIPAA requirements.
• Other duties and/or tasks as assigned.

Qualifications: Master’s Degree in Counseling, Psychology, Social Work or closely related field is required. Preference given to parents/caregivers or family members of children with SED. Non-profit organization experience and work history within child serving systems also strongly preferred.

Skills & Knowledge Preferred:

• Knowledge of and/or experience working with children’s mental, emotional and social development and well-being.
• Knowledge of and/or experience working with children/families and teachers/staff in an educational setting.
• Knowledge of how to develop family-driven and strength-based treatment/behavior plans with families.
• Knowledge of system of care/wraparound principles/practices.
• Knowledge of Trauma-informed practices/approach.
• Experience facilitating support groups and training parents and professional staff/teachers.
• Excellent organizational, written, communication and problem-solving/creative thinking skills.
• Excellent collaboration, customer service, and leadership skills.
• Ability to travel, access to reliable transportation and current auto insurance required.
• Ability to provide services in community settings.
• Access to reliable home internet service required.

Duties & Responsibilities/Principal Activities:

• Partner with teachers/administration to seamlessly integrate trauma informed practices/mental health awareness into existing education systems.
• Provide training to teachers staff and parents about Building Strong Brains/ACES, Trauma and Co-Occurring Disorders and Understanding the link between Adolescent Trauma and Substance abuse
• Identify students/parents and teachers/staff currently experiencing or at-risk of experiencing trauma related stress symptoms.
• Completes Strengths-Based Assessments (CANS, ACES, CBITS).
• Provide group, family and individual counseling intervention for students/families.
• Facilitate regular/recurring trauma screenings, trauma informed mental health assessments and group/individual interventions (TF-CBT).
• Facilitate parent and teacher/staff trainings such as Promoting Healthy and Successful Students, Youth Mental Health and First aid and Nurturing Parenting.
• Facilitate Child Trauma Toolkit training for teachers/staff and ensure pre/post tests are completed.
• Present/teach MindUp curriculum to help students improve coping skills and decrease anxiety.
• Assist teachers/administrative staff in creating and implementing trauma-informed practices.
• Facilitate satisfaction survey completion process to review progress and measure outcomes of improving early identification and intervention of trauma related stress symptoms in students and teachers.
• Consult and collaborate with teachers/parents regarding students’ needs identified in IEPs to ensure appropriate accommodations are identified/implemented.
• Consult and collaborate with teachers/parents regarding behavioral/learning plans.
• Document individual and group counseling sessions in EHR as well as all other required assessments, training and outcome measurement tools.
• Ensure client information is secured consistent with HIPAA requirements.
• Other duties and/or tasks as assigned.

Qualifications: Master’s Degree in Counseling, Psychology, Social Work or closely related field is required. Preference given to parents/caregivers or family members of children with SED. Non-profit organization experience and work history within child serving systems also strongly preferred.

Skills & Knowledge Preferred:

• Knowledge of and/or experience working with children’s mental, emotional and social development and well-being.
• Knowledge of and/or experience working with children/families and teachers/staff in an educational setting.
• Knowledge of how to develop family-driven and strength-based treatment/behavior plans with families.
• Knowledge of system of care/wraparound principles/practices.
• Knowledge of Trauma-informed practices/approach.
• Experience facilitating support groups and training parents and professional staff/teachers.
• Excellent organizational, written, communication and problem-solving/creative thinking skills.
• Excellent collaboration, customer service, and leadership skills.
• Ability to travel, access to reliable transportation and current auto insurance required.
• Ability to provide services in community settings.
• Access to reliable home internet service required.

Duties & Responsibilities/Principal Activities:

• Partner with teachers/administration to seamlessly integrate trauma informed practices/mental health awareness into existing education systems.
• Provide training to teachers staff and parents about Building Strong Brains/ACES, Trauma and Co-Occurring Disorders and Understanding the link between Adolescent Trauma and Substance abuse
• Identify students/parents and teachers/staff currently experiencing or at-risk of experiencing trauma related stress symptoms.
• Completes Strengths-Based Assessments (CANS, ACES, CBITS).
• Provide group, family and individual counseling intervention for students/families.
• Facilitate regular/recurring trauma screenings, trauma informed mental health assessments and group/individual interventions (TF-CBT).
• Facilitate parent and teacher/staff trainings such as Promoting Healthy and Successful Students, Youth Mental Health and First aid and Nurturing Parenting.
• Facilitate Child Trauma Toolkit training for teachers/staff and ensure pre/post tests are completed.
• Present/teach MindUp curriculum to help students improve coping skills and decrease anxiety.
• Assist teachers/administrative staff in creating and implementing trauma-informed practices.
• Facilitate satisfaction survey completion process to review progress and measure outcomes of improving early identification and intervention of trauma related stress symptoms in students and teachers.
• Consult and collaborate with teachers/parents regarding students’ needs identified in IEPs to ensure appropriate accommodations are identified/implemented.
• Consult and collaborate with teachers/parents regarding behavioral/learning plans.
• Document individual and group counseling sessions in EHR as well as all other required assessments, training and outcome measurement tools.
• Ensure client information is secured consistent with HIPAA requirements.
• Other duties and/or tasks as assigned.

Qualifications: Master’s Degree in Counseling, Psychology, Social Work or closely related field is required. Preference given to parents/caregivers or family members of children with SED. Non-profit organization experience and work history within child serving systems also strongly preferred.

Skills & Knowledge Preferred:

• Knowledge of and/or experience working with children’s mental, emotional and social development and well-being.
• Knowledge of and/or experience working with children/families and teachers/staff in an educational setting.
• Knowledge of how to develop family-driven and strength-based treatment/behavior plans with families.
• Knowledge of system of care/wraparound principles/practices.
• Knowledge of Trauma-informed practices/approach.
• Experience facilitating support groups and training parents and professional staff/teachers.
• Excellent organizational, written, communication and problem-solving/creative thinking skills.
• Excellent collaboration, customer service, and leadership skills.
• Ability to travel, access to reliable transportation and current auto insurance required.
• Ability to provide services in community settings.
• Access to reliable home internet service required.

Duties & Responsibilities/Principal Activities:

• Partner with teachers/administration to seamlessly integrate trauma informed practices/mental health awareness into existing education systems.
• Provide training to teachers staff and parents about Building Strong Brains/ACES, Trauma and Co-Occurring Disorders and Understanding the link between Adolescent Trauma and Substance abuse
• Identify students/parents and teachers/staff currently experiencing or at-risk of experiencing trauma related stress symptoms.
• Completes Strengths-Based Assessments (CANS, ACES, CBITS).
• Provide group, family and individual counseling intervention for students/families.
• Facilitate regular/recurring trauma screenings, trauma informed mental health assessments and group/individual interventions (TF-CBT).
• Facilitate parent and teacher/staff trainings such as Promoting Healthy and Successful Students, Youth Mental Health and First aid and Nurturing Parenting.
• Facilitate Child Trauma Toolkit training for teachers/staff and ensure pre/post tests are completed.
• Present/teach MindUp curriculum to help students improve coping skills and decrease anxiety.
• Assist teachers/administrative staff in creating and implementing trauma-informed practices.
• Facilitate satisfaction survey completion process to review progress and measure outcomes of improving early identification and intervention of trauma related stress symptoms in students and teachers.
• Consult and collaborate with teachers/parents regarding students’ needs identified in IEPs to ensure appropriate accommodations are identified/implemented.
• Consult and collaborate with teachers/parents regarding behavioral/learning plans.
• Document individual and group counseling sessions in EHR as well as all other required assessments, training and outcome measurement tools.
• Ensure client information is secured consistent with HIPAA requirements.
• Other duties and/or tasks as assigned.

Qualifications: Master’s Degree in counseling/therapy or closely related field and license eligible with two (2) or more years of work experience in the field. Preference given to parents/caregivers or family members of children with SED. Non-profit organization experience and work history within child serving systems preferred.  

Skills & Knowledge Required:

• Knowledge of the developmental, mental, emotional, relational, and social needs of children.
• Knowledge of and experience working with children who have mental health and/or behavioral challenges.
• Knowledge and experience with child and adolescent development, including trauma informed care, child-serving systems.
• Experience in developing strength-based treatment and/or behavioral plans and in skill building with families.
• Proven commitment to system of care principles and to working effectively as a part of a team.
• Be approachable and engaging.
• Be knowledgeable and sensitive to the culture of the youth and family and effectively convey that to team members.
• Ability to empathize with families.
• Focus on empowering children/youth and families.
• Knowledge of and experience working with educational and other child-serving systems and local resources.
• Excellent organizational, written, communication and problem-solving/creative thinking skills.
• Excellent collaboration, customer service, and leadership skills.
• Demonstrate ability to work independently and efficiently.
• Must have a valid driver’s license and proof of current auto insurance.

Duties & Responsibilities/Principal Activities:

• Provide individual, family and group therapy as identified and clinically determined.
• Complete Strengths-Based Assessments and Individual Service Plans with the family and child/youth.
• Document assessments, intakes, treatment plans per policy in the EHR.
• Collaborates as needed with other resources within TNV and community.
• Identify and train participants in Mental Health First Aid.
• Marketing to and recruitment of training participants and volunteers- giving special attention to participant needs and superb customer service to participants through all events.
• Securing and managing training logistics, including event space.
• Collaborate with school staff to provide comprehensive clinical support.
• Complete transition and discharge plan and summary.
• Provide necessary treatment summaries and documentation as requested.
• Ensures treatment services conform to CARF standards
• Other Duties and/or tasks as assigned.

Qualifications: Master’s Degree in social science or closely related field required and three (3) or more years of work experience in the field. Clinically licensed or license eligible preferred. Flexibility in work schedule with availability in both day and evening hours. Non-profit organization experience and work history within child serving systems strongly preferred.

Skills & Knowledge Required:

• Excellent collaboration, customer service, supervisory and management skills.
• Proven ability to orient, train and provide support for program staff and volunteers.
• Knowledge of the developmental, mental, emotional, relational, and social needs of children.
• Knowledge of behavioral disorders and children’s mental health diagnoses, including DSM V.
• Knowledge of the service area and of resources for children with mental health issues.
• Knowledge and experience with the juvenile justice, educational, and other child-serving systems.
• Proven commitment to system of care principles and to working effectively as a part of a team.
• Excellent organizational, written, communication and problem-solving/creative thinking skills.
• Demonstrated ability to work independently and efficiently.
• Proficient computer skills.
• Ability to travel, access to reliable transportation and current auto insurance required.
• Ability to provide services in community settings.
• Access to reliable home internet service required. 

Duties & Responsibilities/Principal Activities:

• Oversight and coordination of all program activities, planning, support, and implementation
• Markets Youth Screen Program to Tennessee schools and other youth-serving community venues.
• Presents to diverse groups of varying size on the Youth Screen program and process.
• Schedules, coordinates, and assists screening process at schools in counties across the state.
• Trains volunteers for Youth Screen process.
• Oversees and meets with youth after screening as needed and provides necessary follow-up.
• Links and oversees linkage of youth/families with local community resources.
• Coordinates and assists with satisfaction surveys.
• Coordinates and performs all necessary data recording and recordkeeping.
• Oversees and teaches effective advocacy skills, in keeping with system of care principals.
• Coordinates and provides timely reports to funding source(s) as well as individual screening sites.
• Assures all Youth Screen activities meet or exceed national standards.
• Supervises and supports program staff, interns and volunteers.
• Models and teaches effective advocacy skills, in keeping with system of care principals.
• Collaborates with the Program Director on program scope of services, implementation and sustainability.
• Ensure that we conform to CARF standards applicable to the services provided.
• Other duties and/or tasks as assigned.